Questions? Concerns?
We’ve Got This.
Your satisfaction is our top priority. Our friendly, knowledgeable customer support representatives are committed to ensuring you’re 100% satisfied. From replacement parts to assembly instructions and everything in between, we’re here to help and get it right.
Tell Free 1-844-509-4888
Monday-Friday 9AM-5PM EST, excluding holidays.
Replacements
For replacement parts or full unit replacement, submit our Support Request Form↑. View our warranty policy.
Refunds & Returns
For refund requests, please read our refund policy first and then submit the Support Request Form↑.
Submitted a request form already? Please make sure to check your spam folder for your confirmation email from us.
Once you submit the form, it takes about 48 hours for us to process the request. Please email us at info@humblecrew.com to check on the status.
Product assembly
For questions about product assembly, we have assembly videos available.
Instruction Manuals
For instruction manuals, please email us at info@humblecrew.com and include the model number of your product in the email so that we can assist you as soon as we can.